Privacy Policy

§ 1 Scope

This privacy policy is intended to inform users in accordance with EU-GDPR, the Federal Data Protection Act and the Telemedia Act about the type, scope and purpose of the collection and use of personal data by the operator mobile-emotion GmbH, Ahegg 22, D-88239 Wangen im Allgäu. The operator takes your privacy very seriously and will treat your personal information confidentially and in accordance with the law.

§ 2 Access data

The operator collects data about accesses and saves them as “server log files”. The following data may be collected: time at the time of access, amount of data sent in bytes, source / reference from which you came to the page, browser used, operating system used, IP address used. The data collected are for statistical purposes only and to improve the website. However, the operator reserves the right to check the server logfiles retrospectively should concrete evidence point to unlawful use.

§ 3 Cookies on the website

Cookies are used on our website. These are small text files that are stored on your device. Your browser accesses these files. Popular browsers offer the preference option of not allowing cookies. Note: There is no guarantee that you will be able to access all the functions of this website without restrictions if you make the appropriate settings.

§ 4 Handling of personal data

Our app can be operated without a user account. In this case, performance and features are limited. By registering and creating a user account, we only collect data that directly serves the purpose of the performance of the app or the website. A transfer of personal is also only in case of unconditional necessity for the fulfillment of any desired services. For bookings of camping or parking spaces or further services via the app or the website, further personal data may be collected on fellow travelers or on payment. By accepting these extended services, you consent to the earmarked transfer of the data. Data for the success and error correction (crash reports) are as far as technically possible anonymized and used exclusively, if this is permitted by law or you agree. To use the Communication Services App with Account requires a valid email address and a username (nickname). The username can be chosen freely. Only the username is visible to other participants (app users, camping sites, pitches, channel operators) unless you have entered further information in your profile. The visibility of further information of the user profile can, if registered, be restricted. With this setting you agree to the corresponding visibility of the information. All data transmissions are encrypted, our servers are exclusively in Germany.

§ 5 handling contact information

If you contact the operator through the offered contact options, your details will be stored so that they can be used to process and answer your request. Without your consent, this data will not be disclosed to third parties.

§ 6 Handling comments, posts and ratings

If you leave a post, comment or rating, your IP address will be saved. This is for the safety of the operator: If your text violates the law, he wants to be able to track your identity.

§ 7 Google Analytics / Crashlytics

This website uses the “Google Analytics” service provided by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) to analyze users’ website usage. The service uses “cookies” – text files stored on your device. The information collected by the cookies is usually sent to a Google server in the US and stored there. On this website accesses the IP anonymization. The IP address of users is shortened within the member states of the EU and the European Economic Area. This reduction eliminates the personal reference of your IP address. Under the terms of the agreement, which the operators have entered into with Google Inc., they use the information collected to compile an evaluation of website activity and site activity, and provide Internet related services.
You have the option to prevent the storage of cookies on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all features of this website without restriction if your browser does not allow cookies.
Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link takes you to the appropriate plugin: Alternatively, by clicking on this link (IMPORTANT! Insert opt-out link) you prevent Google Analytics within This website collects information about you. By clicking on the link above you download an “opt-out cookie”. Your browser must allow cookies to be stored. If you delete your cookies regularly, you will need to click on the link each time you visit this website. Here’s more information on Google Inc’s data usage:

For the quality assurance of our app we use the service crashlytics of the company fabric. The GDPR compliance data protection statement can be found here:

§ 8 Use of social media plugins

This website uses Facebook Social Plugins, which is operated by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). Recognizable are the bindings to the Facebook logo or the terms “Like”, “Like”, “Share” in the colors Facebook (blue and white). Information on all Facebook plug-ins can be found in the following link:
The plugin creates a direct connection between your browser and the Facebook servers. The operator has no influence whatsoever on the nature and extent of the data transmitted by the plugin to the Facebook Inc. servers. Information can be found here: The plugin informs Facebook Inc. that users have visited this website. There is the possibility that your IP address will be saved. If you are logged into your Facebook account while visiting this website, the information will be linked to it. If you use the functions of the plugin – for example by sharing or “liking” a post – the corresponding information will also be transmitted to Facebook Inc. Do you want to prevent the Facebook. Inc. associates this information with your Facebook account, please log in to Facebook before visiting this website. Furthermore, this website uses the “+1” button of Google Plus. It is operated by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA). If you visit a page that contains the “+1” button, a direct connection is created between your browser and the Google servers. The operator therefore has no influence whatsoever on the nature and extent of the data transmitted by the plugin to the servers of Google Inc. Click on the “+1” button while logged in to Google+, share the content of the page on your public profile. Personal data is not collected by Google Inc. until you click the button. Even with logged in Google users, among other things, the IP address is stored. If you would like to prevent Google Inc. from storing this data and linking it to your account, please log out before visiting this website. For information on the “+1” button, see
Furthermore, this website uses Twitter-Buttons. These are operated by Twitter Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107, USA). If you visit a page containing such a button, a direct link will be created between your browser and the Twitter servers. The operator therefore has no influence whatsoever on the nature and extent of the data transmitted by the plugin to the server Twitter Inc. According to the Twitter Inc. only your IP address is collected and stored. For information about how personal information is handled by Twitter Inc., please visit

§ 9 Newsletter Subscription

The operator offers you a newsletter in which he informs you about current events and offers. If you would like to subscribe to the newsletter, you must enter a valid e-mail address.

§ 10 Rights of the user: information, correction and deletion

As a user, you will receive, at the request of you, free information about which personal data has been stored about you. If your request does not conflict with a legal obligation to retain data (eg data retention), you are entitled to correct incorrect data and to block or delete your personal data.

§ 11 App permissions

During the installation, the application communicates which authorizations are required for optimum operation and the provision of information. Access to contacts and phone book is not automatic, but only if you individually select a contact, e.g. to recommend the app.

§ 12 Submitting data

We only transfer personal data to third parties if this is necessary within the scope of the contract, for example to the bank responsible for processing the payment.

Our technical partners are:

Hetzner Online GmbH
Industriestr. 25
91710 Gunzenhausen

Mailjet SAS
13-13bis, rue de l’Aubrac
75012 Paris

A further transmission of your data about for purposes of the advertisement does not take place.

§ 13 Subject to change

We reserve the right to change this Privacy Policy at any time in accordance with legal requirements.

§ 14 Responsibility

Responsible for compliance with the legal data protection regulations:
mobile emotion GmbH, Guido Rasch, Ahegg 22, D-88239 Wangen im Allgäu

As of: July 1st, 2018